Help Menu
The Help Menu is used to access additional support resources and information about GearConnect.
Changelog
Section titled “Changelog”This will notify you when there are new updates to GearConnect and what has changed in the latest version. You can click on More Details in the sub menu to read all changelogs, including smaller updates that we don’t notify you about.
This will take you to the Plans Page where you can see the different plans available for GearConnect. You can also upgrade or downgrade your plan from this page.
Keyboard Shortcuts
Section titled “Keyboard Shortcuts”This will open a dialog with all the keyboard shortcuts and other useful controls for GearConnect.
Documentation
Section titled “Documentation”Opens this documentation site inside of the app. You can click on the Open in a new tab button to open the documentation site in a new browser tab.
Request Library Item
Section titled “Request Library Item”This will open your default email client with a new email to our support team. It will have a template for you to fill out which will include:
- Name (or product range)
- Manufacturer
- Documentation URL(s)
- Additional Information
Contact Support
Section titled “Contact Support”This will open your default email client with a new email to our support team. It will have a template for you to fill out which will include an area for you to describe your issue or question.
Check for App Updates
Section titled “Check for App Updates”Manually triggers a check for GearConnect application updates. The app is a Progressive Web Application (PWA), so updates are delivered automatically in the background on compatible browsers. However, you can use this option to immediately check for and apply any available updates.
If an update is available, you will be prompted to refresh the application to apply the changes.
This will open a dialog with information about GearConnect including the version and build number, and other useful information.